Support

• Which device and operating system version you are on.
• The app version — it is 1.3.7 at the time of writing.
• Which game in the lobby it happened in, and roughly when.
• A screenshot, if the problem is something you can see.
• For a purchase problem, the receipt Apple or Google emailed you — we cannot look it up for you.

In-app purchases are taken by the store, not by us, so the store handles receipts and refunds. For an iPhone, iPad or Mac purchase, start at support.apple.com/billing. For Android, open the Google Play app, go to your order history and request a refund there.

To stop in-app purchases being possible at all: Screen Time → Content & Privacy Restrictions on iOS, or purchase authentication in the Google Play settings on Android.

CaptivePlay LLC

14271 Jeffrey Rd, Irvine, CA 92620-3405, United States

Telephone +1 765-329-2342
Company contact contact@captiveplay.com
Website www.freereelslots.com

As published in the “About the developer” section of the Google Play listing.

To ask what data is held about you, to correct it, or to have it deleted, email the support address and say so plainly. Google Play’s Data safety entry for this app confirms you can request deletion of data collected in the game.

This website’s own data practices are in the privacy policy and the cookie notice. The app’s full policy lives at www.freereelslots.com/privacy.